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Bulk Order Time
About 20-25 Days -
Safe Payment
Pay with the world’s most payment methods. -
Delivery
Fast shipping to over 200+ countries & regions.
PRODUCT DETAILS
SHIPPING & RETURNS
Sample order
For samples, we usually send it directly to you by DHL/UPS/Fedex, and the transportation time is 5-7 daysBulk order
For Bulk order, We have three different kinds of logistics:
1.The DHL/UPS/Fedex Express（5-7 days,）
2.The air freight for Freight forwarder （12-15 days,All taxes included）
3.The sea freight for Freight forwarder （30-35 days,All taxes included）
Refund policy
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
You can always contact us for any return question at Email :tina@xsclothes.com , Whatsapp:+86 15220904475
CUSTOM SERVICE
Our Requirements
We can customize any sweater, you just need to send us your design file, or tell us your ideas, we can customize the sweater for you. After receiving your request, we will reply to your request in time and get all the details from you. Make sure the quality of the sweater is what you expect.
Sample Production
After confirming all the details of the sweater, we will start to produce samples, the production time of the samples is about 7-8 days, after the samples are completed, we will take pictures for you to confirm and then send to you via DHL/UPS, Please contact us if you need to modify the sample after receiving it.
Mass Production
When it is confirmed that the sample clothes are exactly as you expect, we will make sweaters in batches through a powerful production line. In addition, we will keep you updated with the production progress. Make sure every step is what you expected.
Quality Inspection
To be able to ensure that all sweaters are of the expected quality. Our strict and experienced quality inspection team has carried out many strict inspections and supervisions in the selection of raw materials, fabrics, craftsmanship, sewing, ironing and packaging.
Timely Delivery
Our production efficiency will be fully completed before the shipping date. And timely delivery after receiving the balance payment.
After-sales Service
We promise that after the goods are dispatched, we will still keep in touch with you. We will Solve all problems encountered.